Help and Support Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Reply Warranty

  • Our technical support crew is available 24/7 to respond to all your assistance demands. Each ticket you send out to us is going to be replied to within no more than one hour. If your case demands the aid of an administrator, we’ll send the ticket to the technician on duty and will notify you that the case is under control.

  • Top quality support service

  • Top–quality Tech Support Service

  • We will be online for you round the clock to give you advices and tech support and also to assist you with any issue that you could possibly come across whilst controlling your virtual server. We’re able to assist you with all installed in advance applications, plus your Operating System, server management panel (dependent upon the VPS type) and the Web Site Control Panel made solely by us.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Site Control Panel that will come at zero cost with the virtual server, you can easily find an educational Help section, incorporating all that you should have knowledge of when monitoring your web sites and applications. We have added a wide selection of how to articles and video training that present the basic web site management responsibilities in an easy–to–understand manner.