Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Web Site Control Panel you can find an in–depth Help section offering various help articles and frequently asked questions. They are compiled by our support team of trained techs. Simply fill in your question and our clever platform will give you the best possible answer.

  • Top quality support service

  • Video Tutorials

  • If you would rather watch how a task is performed or how an issue is rectified, rather than just reading about it, then examine our compilation of educational video tutorials. They address lots of different topics and will help you swiftly find your way around the Web Site Control Panel.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24x7 customer support service with a one–hour ticket response time guarantee. A team of seasoned technicians will be available to you to respond to all the questions that you might have. During non–busy hours, a response will be offered within just 20 minutes.