Q: Why do I have to transfer my web site? What does website migration include?
A: The web site migration service that we are offering is free of charge (within a certain limit). We’ll transfer your site(s) to our enterprise–level cloud hosting platform without you needing to do anything. We know from experience that swapping hosting providers can result in lost info and unnecessary network downtime. That’s why we will accomplish all that for you for free!We’ve got highly professional administrators whose primary task is to ensure that your website performs precisely as it did on your old web hosting platform. The administrators are experts in migrating custom–made web sites, as well as web sites that are based on well–known apps such as Joomla™ and WordPress.
Q: How much time will the web site migration process take?
A: There are lots of factors to bear in mind – the overall number of files, the physical size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Even so, we do our very best to accomplish all web site migrations within a 48–hour time frame. Smaller–sized websites are transferred much faster – typically in less than 24 hours.
Q: Do you need something from me before you start transferring my site?
A: Yup. We will need the name of the site that you wish us to move. We’ll also require a means to access your current web hosting account so that we can get the content associated with your site.
Q: I give you access to sensitive info. How can I be sure that you won’t misuse it?
Q: Will my web site be offline during the transfer?
A: No. Your website will continue to be fully operational during the migration. As soon as everything is completed on our end, we will tell you so that you can examine it and check for any problems. If everything is fine, all you will have to do is change your domain’s DNS records.
Q: Will my present hosting provider learn that I am leaving them?
A: Nah. We will never get in touch with your hosting provider about anything at all. They won’t be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: Yup. We support all standard Linux–based hosting platforms. We do not support Windows–powered hosting platforms, since we do not offer Windows hosting services ourselves.Additionally, we don’t support proprietary web site building and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.