Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour response guarantee with all our Linux shared packages packages, meaning each assistance request you post is going to be reacted to within 1 hour max. Our support crew members are qualified to easily remedy any case and to give you timely advice on any situation that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time required. Our staff of professionals will be on the web for you 24x7x365 to respond to all your requests and to correct any situation you will probably have. You will be able to send us a tech support ticket from your Web Site Control Panel or send us an email message any time. Moreover, on working days, you can phone us or take advantage of the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel supplies a complete know–how base which is built–into all parts. In each section, you will find a Help control key which will load for you a group of step–by–step lessons on how to make use of a certain function or accomplish a specific action. Furthermore, we have made mini seminar movies that will help you get a better idea of the Control Panel’s interface.