1 hour ticket response
We are specialized in offering a quick and appropriate answer to every customer support ticket submitted by a customer. Our skilled customer care staff representatives will examine your problem and will offer you the best solution. We offer a 1–hour response time guarantee for all technical support tickets. In reality, the average helpdesk ticket response time has proven to be twenty minutes.
A Premium Client Support Service
We’ve got a team of web hosting support professionals who are eager to reply to all your inquiries anytime you need assistance. Almost all our customer service staff representatives have lots of years of experience in the Linux shared packages niche, which means that you can always depend on prompt and detailed answers to your requests.
A User–Friendly Help Center
To help you find a quick tip on how to use a specific feature, we have incorporated a truly intuitive Help section in our Web Site Control Panel. You can search through an immense collection of web hosting account management articles and website administration articles, have a peek at the F.A.Q. repository or watch our step–by–step video tutorials.
